Did GM’s Website Tell You That Your Car Wasn’t Recalled? Check Again
If you own a General Motors car, truck, or SUV and you’ve recently checked the company’s customer service website to see if your vehicle has been recalled, you should probably check again. According to Detroit News , the National Highway Traffic Safety Administration says that GM’s website has been giving out “incorrect or misleading” details about some recalls. The folks most likely to have received flawed information are those whose recalls (a) haven’t yet begun or (b) are waiting on key parts. In those cases, plugging a vehicle identification number into GM’s website may have erroneously suggested that the vehicle wasn’t recalled at all.
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