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Coffee mega-giant Starbucks has announced that it is revising the way it schedules its employees. The move is in response to a New York Times article published earlier this week about an employee who is a single mother and faces many struggles thanks to irregular and chaotic work hours set by Starbucks’ automated scheduling software. According to the Seattle Times, Cliff Burrows, a senior Starbucks executive, emailed employees writing that the company has a “responsibility to support” workers and help them balance their work lives with their personal lives. Burrows added that he was “troubled” after reading the single mother’s struggles. Now the company will “upgrade its scheduling software to enable managers to make work shifts more consistent. Starbucks appears to be quite invested in the well being of its employees. In June the chain announced that it would offer free and subsidized college tuition to its employees through a partnership with Arizona State University.



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