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An extra zero or maybe a misplaced period — that’s how small the error could be that led to a new nationwide Internet outage for Time Warner Cable customers. TWC announced on Wednesday evening that its recent issues were due to a single mistake. The company’s statement is full of jargon, but here’s what we know: Time Warner Cable was performing maintenance on its system. At some point, an IP address — a number that identifies a different device on a network — was changed that ended up causing a major problem. TWC acknowledged that the outage was due to an internal error and was not the work of an outside actor.



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