PTC (NASDAQ: PTC) and Zendesk (NYSE:ZEN) are both mid-cap computer and technology companies, but which is the better investment? We will compare the two businesses based on the strength of their risk, valuation, analyst recommendations, institutional ownership, earnings, dividends and profitabiliy.

Risk and Volatility

PTC has a beta of 1.36, suggesting that its stock price is 36% more volatile than the S&P 500. Comparatively, Zendesk has a beta of 1.79, suggesting that its stock price is 79% more volatile than the S&P 500.

Analyst Ratings

This is a summary of current ratings and recommmendations for PTC and Zendesk, as reported by MarketBeat.

Sell Ratings Hold Ratings Buy Ratings Strong Buy Ratings Rating Score
PTC 0 2 13 0 2.87
Zendesk 0 2 12 0 2.86

PTC presently has a consensus price target of $62.43, indicating a potential upside of 9.93%. Zendesk has a consensus price target of $32.82, indicating a potential upside of 17.08%. Given Zendesk’s higher possible upside, analysts clearly believe Zendesk is more favorable than PTC.

Insider and Institutional Ownership

96.4% of PTC shares are owned by institutional investors. Comparatively, 92.1% of Zendesk shares are owned by institutional investors. 1.1% of PTC shares are owned by insiders. Comparatively, 5.3% of Zendesk shares are owned by insiders. Strong institutional ownership is an indication that endowments, large money managers and hedge funds believe a stock will outperform the market over the long term.

Earnings & Valuation

This table compares PTC and Zendesk’s revenue, earnings per share and valuation.

Gross Revenue Price/Sales Ratio EBITDA Earnings Per Share Price/Earnings Ratio
PTC $1.14 billion 5.75 $90.60 million ($0.31) -183.19
Zendesk $336.55 million 8.24 -$83.71 million ($1.09) -25.72

PTC has higher revenue and earnings than Zendesk. PTC is trading at a lower price-to-earnings ratio than Zendesk, indicating that it is currently the more affordable of the two stocks.


This table compares PTC and Zendesk’s net margins, return on equity and return on assets.

Net Margins Return on Equity Return on Assets
PTC -3.12% 7.22% 2.64%
Zendesk -30.79% -31.90% -20.48%


PTC beats Zendesk on 9 of the 13 factors compared between the two stocks.

About PTC

PTC Inc. is a global computer software and services company. The Company offers a portfolio of computer-aided design (CAD) modeling, product lifecycle management (PLM) and service lifecycle management (SLM) solutions for manufacturers to create, operate, and service products. It offers a suite of Internet of Things (IoT) solutions that enables its customers to connect, manage and analyze data, and create applications. Its segments include the Solutions Group, the IoT Group and Professional Services. The Solutions Group segment includes its CAD, PLM and SLM products. The IoT Group segment includes its IoT, analytics and augmented reality (AR) solutions. The Professional Services segment includes consulting, implementation and training business. Its IoT products include ThingWorx, KEPServerEX, Vuforia Studio and Vuforia. Its CAD products include Creo and Mathcad. Its PLM products include Windchill, Integrity, Navigate and Creo View. Its SLM products include Servigistics and Arbortext.

About Zendesk

Zendesk, Inc. (Zendesk) is a software development company. The Zendesk family of products is built to work together to help organizations understand and manage customer relationships. All Zendesk products share a common interface and are being developed to support a shared services infrastructure and common customer data platform. Zendesk’s products are developed using agile software techniques, and are designed to incorporate and innovate on customer feedback obtained through beta and Early Access Programs (EAPs). Its family of products includes Zendesk Support, Zendesk Chat, Zendesk Talk, Zendesk Help Center, Zendesk Message, Zendesk Explore and Zendesk Connect. Zendesk’s developer platform allows organizations to extend the functionality of its family of products and customize the experience for their employees and customers. Key components of Zendesk’s developer platform include Zendesk Embeddables, Zendesk application program interfaces (APIs) and Zendesk Applications.

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