support.com (NASDAQ: SPRT) is one of 24 publicly-traded companies in the “Cloud Computing Services” industry, but how does it compare to its rivals? We will compare support.com to similar businesses based off the strength of its valuation, profitability, earnings, dividends, risk, analyst recommendations and institutional ownership.

Risk & Volatility

support.com has a beta of 0.79, indicating that its stock price is 21% less volatile than the S&P 500. Comparatively, support.com’s rivals have a beta of 0.95, indicating that their average stock price is 5% less volatile than the S&P 500.

Profitability

This table compares support.com and its rivals’ net margins, return on equity and return on assets.

Net Margins Return on Equity Return on Assets
support.com -11.99% -9.82% -8.51%
support.com Competitors -50.21% -38.64% -14.03%

Analyst Recommendations

This is a summary of current ratings for support.com and its rivals, as provided by MarketBeat.

Sell Ratings Hold Ratings Buy Ratings Strong Buy Ratings Rating Score
support.com 0 0 0 0 N/A
support.com Competitors 100 522 1514 47 2.69

All “Cloud Computing Services” companies have a potential upside of 10.33%. Given support.com’s rivals higher probable upside, analysts plainly believe support.com has less favorable growth aspects than its rivals.

Earnings & Valuation

This table compares support.com and its rivals revenue, earnings per share and valuation.

Gross Revenue EBITDA Price/Earnings Ratio
support.com $58.93 million -$5.35 million -5.97
support.com Competitors $926.43 million $20.88 million -78.73

support.com’s rivals have higher revenue and earnings than support.com. support.com is trading at a higher price-to-earnings ratio than its rivals, indicating that it is currently the more expensive than other companies in its industry.

Institutional and Insider Ownership

27.7% of support.com shares are held by institutional investors. Comparatively, 58.1% of shares of all “Cloud Computing Services” companies are held by institutional investors. 15.5% of support.com shares are held by company insiders. Comparatively, 22.0% of shares of all “Cloud Computing Services” companies are held by company insiders. Strong institutional ownership is an indication that hedge funds, large money managers and endowments believe a company will outperform the market over the long term.

Summary

support.com rivals beat support.com on 6 of the 9 factors compared.

About support.com

Support.com, Inc. is a provider of cloud-based software and services for technology support. The Company offers outsourced support services for service providers, retailers, Internet of Things (IoT) solution providers and technology companies. It offers technology support services programs for both the consumer and small business markets, and includes computer and mobile device set-up, security and support, virus and malware removal, wireless network set-up, and home security and automation system support. Its cloud-based offering, Nexus, is a software-as-a-service solution for companies to support interactions with their customers. Its end user software products are designed to maintain, optimize and secure computers and mobile devices. Its principal software products include products designed for malware protection and removal (SUPERAntiSpyware); personal computer (PC), smartphone and tablet maintenance and optimization (Cosmos), and PC registry cleaning and repair (ARO).

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