Incontact (NASDAQ: SAAS) is one of 24 public companies in the “Cloud Computing Services” industry, but how does it compare to its rivals? We will compare Incontact to related companies based off the strength of its risk, earnings, profitability, institutional ownership, analyst recommendations, valuation and dividends.


This table compares Incontact and its rivals’ net margins, return on equity and return on assets.

Net Margins Return on Equity Return on Assets
Incontact -10.24% -22.75% -10.27%
Incontact Competitors -50.21% -38.64% -14.03%

Analyst Recommendations

This is a breakdown of recent recommendations and price targets for Incontact and its rivals, as provided by MarketBeat.

Sell Ratings Hold Ratings Buy Ratings Strong Buy Ratings Rating Score
Incontact 0 1 0 0 2.00
Incontact Competitors 100 522 1515 47 2.69

Incontact presently has a consensus target price of $14.00, indicating a potential upside of 0.07%. All “Cloud Computing Services” companies have a potential upside of 10.84%. Given Incontact’s rivals stronger consensus rating and higher possible upside, analysts plainly believe Incontact has less favorable growth aspects than its rivals.

Institutional & Insider Ownership

93.5% of Incontact shares are owned by institutional investors. Comparatively, 58.1% of shares of all “Cloud Computing Services” companies are owned by institutional investors. 6.3% of Incontact shares are owned by company insiders. Comparatively, 21.2% of shares of all “Cloud Computing Services” companies are owned by company insiders. Strong institutional ownership is an indication that endowments, large money managers and hedge funds believe a stock will outperform the market over the long term.

Valuation & Earnings

This table compares Incontact and its rivals gross revenue, earnings per share (EPS) and valuation.

Gross Revenue EBITDA Price/Earnings Ratio
Incontact N/A N/A -45.13
Incontact Competitors $939.15 million $24.07 million -78.73

Incontact’s rivals have higher revenue and earnings than Incontact. Incontact is trading at a higher price-to-earnings ratio than its rivals, indicating that it is currently the more expensive than other companies in its industry.

Volatility & Risk

Incontact has a beta of 1.51, indicating that its stock price is 51% more volatile than the S&P 500. Comparatively, Incontact’s rivals have a beta of 0.95, indicating that their average stock price is 5% less volatile than the S&P 500.


Incontact rivals beat Incontact on 6 of the 11 factors compared.

Incontact Company Profile

inContact, Inc. (inContact) is a provider of cloud contact center software solutions. The Company provides a range of cloud contact center call routing, self-service and agent optimization solutions. The Company operates through two business segments: Software and Network connectivity. inContact’s Software segment includes the services related to the delivery of its cloud contact center software solutions. Its Network connectivity segment includes the voice and data long distance services provided to customers. It offers its products and services to its customers in approximately five vertical markets, such as customer services and sales business process outsourcers (BPOs), retail and direct response, healthcare providers, utilities, and state and local Government. It provides software, which includes Automatic call distributing, Computer telephony integration, Interactive voice response with speech recognition, Outbound dialer, Screen recording and Interactive reporting tool.

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