Box (NYSE: BOX) and Five9 (NASDAQ:FIVN) are both computer and technology companies, but which is the superior investment? We will contrast the two companies based on the strength of their valuation, dividends, profitability, risk, earnings, analyst recommendations and institutional ownership.


This table compares Box and Five9’s net margins, return on equity and return on assets.

Net Margins Return on Equity Return on Assets
Box -34.11% -232.81% -32.96%
Five9 -7.08% -42.91% -11.76%

Analyst Recommendations

This is a breakdown of current recommendations and price targets for Box and Five9, as reported by

Sell Ratings Hold Ratings Buy Ratings Strong Buy Ratings Rating Score
Box 0 2 12 0 2.86
Five9 1 1 5 0 2.57

Box currently has a consensus target price of $23.73, indicating a potential upside of 10.21%. Five9 has a consensus target price of $22.86, indicating a potential downside of 7.69%. Given Box’s stronger consensus rating and higher probable upside, analysts clearly believe Box is more favorable than Five9.

Institutional and Insider Ownership

58.1% of Box shares are held by institutional investors. Comparatively, 91.1% of Five9 shares are held by institutional investors. 20.6% of Box shares are held by company insiders. Comparatively, 9.1% of Five9 shares are held by company insiders. Strong institutional ownership is an indication that large money managers, endowments and hedge funds believe a company is poised for long-term growth.

Valuation & Earnings

This table compares Box and Five9’s top-line revenue, earnings per share (EPS) and valuation.

Gross Revenue Price/Sales Ratio EBITDA Earnings Per Share Price/Earnings Ratio
Box $452.90 million 6.36 -$117.70 million ($1.18) -18.25
Five9 $179.93 million 7.58 $2.12 million ($0.23) -107.65

Five9 has higher revenue, but lower earnings than Box. Five9 is trading at a lower price-to-earnings ratio than Box, indicating that it is currently the more affordable of the two stocks.

Risk & Volatility

Box has a beta of 1.23, suggesting that its stock price is 23% more volatile than the S&P 500. Comparatively, Five9 has a beta of 0.31, suggesting that its stock price is 69% less volatile than the S&P 500.


Five9 beats Box on 7 of the 13 factors compared between the two stocks.

Box Company Profile

Box, Inc. provides an enterprise content management platform that enables organizations of all sizes to manage enterprise content while allowing access and sharing of this content from anywhere, on any device. With the Company’s Software-as-a-Service (SaaS) cloud-based platform, users can collaborate on content both internally and with external parties, automate content-driven business processes, develop custom applications, and implement data protection, security and compliance features to comply with internal policies and industry regulations. Its platform enables people to view, share and collaborate on content, across various file formats and media types. The software integrates with enterprise business applications, and is compatible with various application environments, operating systems and devices, ensuring that workers have access to their business content. It offers individuals a free basic version of the Box platform that allows them to experience its solution.

Five9 Company Profile

Five9 Inc. (Five9) is a provider of cloud software for contact centers. The Company’s purpose-built Virtual Contact Center (VCC) cloud platform delivers a suite of applications that enable the breadth of contact center-related customer service, sales and marketing functions. The Company’s solution, which consists of its VCC cloud platform and applications, allows simultaneous management and optimization of customer interactions across voice, chat, e-mail, Web, social media and mobile channels, either directly or through its application programming interfaces (APIs). The Company’s VCC cloud platform matches each customer interaction with an appropriate agent resource and delivers relevant customer data to the agent in real-time through integrations with adjacent enterprise applications, such as customer relationship management (CRM) software, to optimize the customer experience and agent productivity.

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