Mattersight (NASDAQ:MATR) was upgraded by Zacks Investment Research from a “sell” rating to a “hold” rating in a research note issued to investors on Wednesday.
According to Zacks, “Mattersight Corporation, formerly known as eLoyalty Corporation, operates as an enterprise analytics service provider. The Company’s Behavioral Analytics service captures, analyzes, and creates insight from unstructured conversations, emails, employee desktop activity, and customer data. Services offered by the Company is applicable in improving call center performance, increase customer satisfaction and customer retention, reduce fraud, and streamline back office operations. Mattersight Corporation is based in Lake Forest, Illinois. “
Shares of Mattersight (MATR) remained flat at $$2.55 during mid-day trading on Wednesday. 39,000 shares of the company traded hands, compared to its average volume of 83,350. The company has a quick ratio of 1.35, a current ratio of 1.35 and a debt-to-equity ratio of -2.61. The stock has a market cap of $83.47, a price-to-earnings ratio of -3.98 and a beta of -0.13. Mattersight has a twelve month low of $2.10 and a twelve month high of $4.05.
Hedge funds have recently made changes to their positions in the stock. Northern Trust Corp grew its holdings in shares of Mattersight by 4.2% in the second quarter. Northern Trust Corp now owns 40,827 shares of the software maker’s stock valued at $104,000 after purchasing an additional 1,628 shares in the last quarter. B. Riley Financial Inc. acquired a new position in shares of Mattersight in the third quarter valued at approximately $138,000. Russell Investments Group Ltd. grew its holdings in shares of Mattersight by 24.7% in the second quarter. Russell Investments Group Ltd. now owns 421,500 shares of the software maker’s stock valued at $1,075,000 after purchasing an additional 83,500 shares in the last quarter. Penn Capital Management Co. Inc. grew its holdings in shares of Mattersight by 9.4% in the second quarter. Penn Capital Management Co. Inc. now owns 1,072,141 shares of the software maker’s stock valued at $2,734,000 after purchasing an additional 91,811 shares in the last quarter. Finally, Boston Partners grew its holdings in shares of Mattersight by 45.6% in the third quarter. Boston Partners now owns 1,184,317 shares of the software maker’s stock valued at $3,316,000 after purchasing an additional 370,917 shares in the last quarter. Hedge funds and other institutional investors own 36.40% of the company’s stock.
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Mattersight Company Profile
Mattersight Corporation offers behavioral analytics and provides personality-based software products. The Company uses various applications, including predictive behavioral routing, performance management, quality assurance and predictive analytics (collectively, Behavioral Analytics) to analyze and predict customer behavior based on the language exchanged between agents and customers during brand interactions.
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