Five9 (NASDAQ:FIVN – Get Free Report) and Weave Communications (NYSE:WEAV – Get Free Report) are both small-cap computer and technology companies, but which is the superior business? We will compare the two companies based on the strength of their profitability, dividends, risk, analyst recommendations, institutional ownership, valuation and earnings.
Insider and Institutional Ownership
96.6% of Five9 shares are owned by institutional investors. Comparatively, 86.8% of Weave Communications shares are owned by institutional investors. 1.6% of Five9 shares are owned by insiders. Comparatively, 18.4% of Weave Communications shares are owned by insiders. Strong institutional ownership is an indication that large money managers, endowments and hedge funds believe a stock will outperform the market over the long term.
Analyst Ratings
This is a breakdown of current recommendations and price targets for Five9 and Weave Communications, as reported by MarketBeat.
| Sell Ratings | Hold Ratings | Buy Ratings | Strong Buy Ratings | Rating Score | |
| Five9 | 1 | 5 | 12 | 0 | 2.61 |
| Weave Communications | 1 | 1 | 2 | 1 | 2.60 |
Profitability
This table compares Five9 and Weave Communications’ net margins, return on equity and return on assets.
| Net Margins | Return on Equity | Return on Assets | |
| Five9 | 2.77% | 10.59% | 3.87% |
| Weave Communications | -14.32% | -42.10% | -15.65% |
Valuation & Earnings
This table compares Five9 and Weave Communications”s gross revenue, earnings per share (EPS) and valuation.
| Gross Revenue | Price/Sales Ratio | Net Income | Earnings Per Share | Price/Earnings Ratio | |
| Five9 | $1.04 billion | 1.61 | -$12.80 million | $0.36 | 59.75 |
| Weave Communications | $204.31 million | 2.68 | -$28.35 million | ($0.43) | -16.30 |
Five9 has higher revenue and earnings than Weave Communications. Weave Communications is trading at a lower price-to-earnings ratio than Five9, indicating that it is currently the more affordable of the two stocks.
Risk & Volatility
Five9 has a beta of 1.35, suggesting that its stock price is 35% more volatile than the S&P 500. Comparatively, Weave Communications has a beta of 1.72, suggesting that its stock price is 72% more volatile than the S&P 500.
Summary
Five9 beats Weave Communications on 10 of the 15 factors compared between the two stocks.
About Five9
Five9, Inc., together with its subsidiaries, provides intelligent cloud software for contact centers in the United States, India, and internationally. It offers a virtual contact center cloud platform that delivers a suite of applications, which enables the breadth of contact center-related customer service, sales, and marketing functions. The company’s platform comprises of including interactive virtual agent, agent assist, workflow automation, workforce engagement management, AI insights, and AI summaries that allows to manage and optimize customer interactions across voice, chat, email, web, social media, and mobile channels directly or through its application programming interfaces. It also matches each customer interaction with an agent resource and delivers customer data to the agent in real-time through integrations with adjacent enterprise applications, such as CRM software, to optimize the customer experience and enhance agent productivity. The company serves customers in various industries, such as banking and financial services, business process outsourcers, retail, healthcare, technology, and education. Five9, Inc. was incorporated in 2001 and is headquartered in San Ramon, California.
About Weave Communications
Weave Communications, Inc. provides a customer experience and payments software platform in the United States and Canada. Its platform enables small and medium-sized healthcare businesses to maximize the value of their patient interactions and minimize the time and effort spent on manual or mundane tasks. The company's products include Unified Phone Number; Customized Phone System, a smarter phone system to identify whether incoming calls are from new or current patients, provide information at every call, and manages heavy call times; Softphones to make and receive calls from anywhere with an internet connection; Text Messaging to communicate with patients; Missed Call Text to take action in real time upon notification of a missed call; Missed Text Auto-Reply; Team Chat, a group messaging solution that helps practitioners and their staff communicate with each other from their work stations; and Weave Mobile App; It also offers Weave Reviews and Respond Assistant to request, collect, monitor, and respond to reviews; Weave Email Marketing and Email Assistant; Text Connect to interact with their existing and potential patients online directly through their websites; Weave Payments, a payment processing solution; Practice Analytics provides real-time data on patient retention, appointment scheduling, treatment acceptance rates, and revenue generation; and Call Intelligence. In addition, the company provides Digital Forms to collect patient information; Insurance Verification that provides patient insurance plan details; and Scheduling to send automatic scheduling reminders through text message. It serves customers in dental, optometry, veterinary, medical, plastic surgery, physical therapy, medical spa, and other medical specialty industries. The company was formerly known as Recall Solutions, LLC and changed its name to Weave Communications, Inc. in October 2015. Weave Communications, Inc. was founded in 2008 and is headquartered in Lehi, Utah.
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